FAQ

 Question: What is SOY WAX?

Soy Wax is made from soybeans, and is a solid form of hydrogenated soybean oil, making it a natural and renewable product. Unlike paraffin, which is a by-product of crude oil refining, soy wax is a relatively pure compound to make candles. There are many real benefits to using soy when making candles, or purchasing candles made from soy wax. Soy can be more expensive than paraffin, but the benefits of soy wax candles can be worth it. Since soybeans are grown extensively, soy wax is readily available and renewable. Soy wax burns more slowly and evenly than paraffin, so candles will last longer. Even though you'll pay a little more for soy, the fact that your candles burn longer helps to offset the extra expense. 

 Question: What causes "Frosting" on candles?

Frosting is actually a unique and natural effect of using vegetable waxes, especially soy. The wax is trying to return back to its natural form and as a result it begins to crystallize. It doesn't affect the performance of the candle in any way and also means your wax is 100% natural.
 
Question: What causes "Tunneling"?                                                                                                                                                                                                 
Tunneling is a result of burning your candles improperly. It is important that your candle achieve a complete melt pool, by allowing the wax to melt all the way to the sides of the vessel to avoid tunneling. The first time you light and burn your new candle really sets the stage for how well the candle will perform throughout its life. Repeat this burning technique every once in a while to keep the burn open and even.
 
Question: Why do soy candles burn longer?                                                                                                                                                                              
Soy wax burns up to 50% longer than paraffin wax because soy wax has a lower melting point than paraffin wax, which means it melts at a cooler temperature and doesn't burn as fast.                                                                                                                                                                                         
Question: Why does my candle have lumpy tops after burning?
 
Rough and uneven tops are an incredibly common occurrence in soy wax. As your candles cool, the wax naturally begins forming solid crystals. When wax cools too quickly, too slowly, or contains small air bubbles, the surface of the wax will have a very mottled or pitted finish. It doesn't affect the performance of the candle in any way and also means your wax is 100% natural.
                                                                                                                                                                                                                                              
Question: How often do you change wax melts?                                                                                                                                                                               
Our wax melts carries the maximum fragrance load. How often you will change your wax melts depend on how hot your wax warmer gets. The hotter your warmer gets, the more intense your scent will be. A colder warmer will release a milder hot throw, but the scent will last for a longer period. You will know how often to change your wax melt based on the fact there will no longer be any fragrance coming from it.